Ntradex operates under some of the strictest financial regulations in Canada. We are a FINTRAC-registered Money Services Business, compliant with the Bank of Canada's Retail Payment Activities Act, and operate a full Anti-Money Laundering and Counter-Terrorist Financing program — so every send is legal, safe, and accountable.
The Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) is Canada's financial intelligence unit. Every Money Services Business operating in Canada must register with FINTRAC and comply with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).
Ntradex holds an active MSB registration with FINTRAC. This means we collect and verify the identity of our customers, monitor transactions for suspicious activity, and submit required reports to FINTRAC in accordance with Canadian law. Our registration is publicly searchable in the FINTRAC MSB registry.
This registration is not optional, and it is not a formality. It means that every person and business that uses Ntradex has been onboarded through a regulated process, and every transfer is tracked against compliance rules that protect against financial crime.
The Retail Payment Activities Act (RPAA) came into force in 2024 and established a new oversight regime for payment service providers (PSPs) operating in Canada. Under the RPAA, PSPs that facilitate the movement of funds on behalf of end users are required to register with the Bank of Canada and meet ongoing requirements around safeguarding customer funds, operational risk management, and incident reporting.
Ntradex complies with the RPAA framework. Our fund safeguarding practices ensure that client funds held in the course of a transfer are kept separate from Ntradex's own operating funds and protected against insolvency risk. We have implemented the operational risk policies required under the RPAA, including incident response procedures and change management controls.
RPAA compliance is a direct signal to Ntradex clients that their funds are protected not just by our internal policies, but by a regulatory framework specifically designed for the modern payments industry.
Ntradex operates a comprehensive AML/CFT compliance program aligned with FINTRAC's guidance and international FATF standards. Here are the core pillars.
Every Ntradex customer undergoes identity verification before their first transaction. We collect government-issued ID, verify liveness, and screen against global sanctions lists and PEP databases.
Our compliance engine monitors every transaction against behavioural rules and thresholds. Unusual patterns, structuring attempts, and high-risk corridors trigger review workflows before funds move.
All customers, beneficiaries, and counterparties are screened against OFAC, UN, EU, and Canadian sanctions lists at onboarding and on an ongoing basis. Any match is frozen and reviewed by our compliance team.
We submit Suspicious Transaction Reports (STRs) to FINTRAC whenever we have reasonable grounds to suspect a transaction is related to a money laundering or terrorist financing offence, as required by the PCMLTFA.
All Ntradex staff with compliance responsibilities complete mandatory AML/CFT training at onboarding and annually thereafter. Our Compliance Officer holds current certification from a recognised body.
Ntradex retains all required records — transaction records, customer identification documents, and monitoring reports — for the statutory minimum of five years, in compliance with FINTRAC record-keeping requirements.
Ntradex collects only the personal information required to operate our service, fulfil our regulatory obligations, and keep your account secure. We do not sell your data, and we do not share it with third parties except where required by law or necessary to complete your transfer (e.g., correspondent banks in the receiving corridor).
All data is encrypted in transit (TLS 1.2+) and at rest using industry-standard encryption. Our systems are hosted on infrastructure that meets SOC 2-equivalent security controls. Access to customer data is role-based and logged.
For full details on how we handle your personal information, please review our Privacy Policy. To submit a data access or deletion request, contact us at compliance@ntradex.co.uk.
If you have a compliance-related question, want to report suspicious activity, or need to submit a data request, here is how to reach the right team.
Questions about our regulatory status, KYC requirements, or compliance policies: compliance@ntradex.co.uk
If you suspect a transaction or account on Ntradex is involved in financial crime, report it confidentially at compliance@ntradex.co.uk. All reports are reviewed by our Compliance Officer.
To access, correct, or request deletion of your personal data held by Ntradex, email privacy@ntradex.ca. We respond to all valid requests within 30 days.
Our Anti-Money Laundering & Counter-Terrorist Financing Policy is available to review at ntradex.ca/aml-policy.
Ntradex is built on regulatory integrity. Every transfer you make is backed by a FINTRAC-registered, RPAA-compliant, fully licensed Canadian MSB.